Systems of Support

Mission and Service

Building integrated systems of support through innovative partnerships and collaboration to empower Tennesseans with I/DD to live the lives they want in their communities.

The Systems of Support (SOS) offers Behavioral Health Crisis Prevention, Intervention and Stabilization Services for individuals with I/DD and co-occurring mental health and/or behavior disorders. These include:

  • Person-centered assessment and crisis prevention planning, including identification of the needs of the individual in order to avoid potential triggers and to provide positive behavior supports
  • Development of individualized Crisis Prevention and Intervention Plan (CPIP)
  • Training by the SOS provider for paid and unpaid caregivers to equip them to:
    • Provide positive behavior supports to effectively manage day-to-day situations and environments in positive ways that do not result in behavioral health crises
    • Quickly identify and address potential behavioral health crisis situations, intervening immediately to de-escalate a potential behavioral health crisis situation whenever possible
  • Development of community linkages and cross-system supports based on the individualized needs of each member and in accordance with the member’s CPIP
  • 24/7 crisis intervention and stabilization response
  • More than behavioral health services
  • A model of service delivery that is intended to build the capacity of the system to better support individuals with I/DD who experience challenging behavior—creating more effective Systems of Support assist the person in achieving greater independence and improved quality of life, free of challenging behavior, and a higher degree of stability and community tenure